If the registration was paid online or by invoice and the cancellation conditions according to the general terms and conditions were met, you will receive a 100% refund.
Refunds are not possible for cancellations of registrations paid for with a voucher. However, the appointment can be rescheduled to a new desired date as long as the cancellation conditions are met.
https://www.passagierflug.ch/en/about-us/general-terms-and-conditions
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